Privacy Policy

Effective Date: April 12, 2022

Table of Contents

Introduction: Ciranda, Inc., a Wisconsin corporation ("Ciranda", “we”, “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes the information we may collect from you, or that you may provide to us when you interact with the Site (defined below) or our Services (defined below), how we use and share that information, and your options with regard to our use of that information.

Scope of this Policy: This Policy applies to information collected through our website [www.ciranda.com and shop.ciranda.com] (collectively, the “Site”) and other products or services that display or link to this Policy (collectively, the “Services”). This Policy does not apply to websites, mobile apps, or other online products and services that have their own privacy policy or otherwise do not display or link to this Policy.

This Policy is part of the Terms of Use that govern your use of this Site and the Services. Please take a few minutes to review this Policy and the Terms of Use to familiarize yourself with our practices and your obligations when using this Site and our Services. Your use of this Site and the Services constitutes consent to be governed by the Terms of Use and this Policy.

Please Note: Ciranda is a business-to-business enterprise and only offers Services through this Site to registered businesses in the United States and Canada. Ciranda does not offer Services to consumers directly or knowingly collect information from buyers acting in their individual capacity.

Collection of Personal Information: In certain areas of the Site and Services, we may ask you to submit Personal Information about yourself and your company. “Personal Information” means information that identifies or could reasonably be linked to an identifiable individual. It does not include publicly available information obtained from government records, or deidentified or aggregated consumer information that cannot be reconstructed to identify a particular person. In addition to any information that you may voluntarily provide, our Site and Services may automatically collect Personal Information about you.

Information You Provide to Us: The information you provide via the Site or the Services may include the following:

Account Registration Information. When you sign up for our Services, you provide us with your basic contact information, including your name, company, email address, and postal address. We use this information to better understand who you are and what content might be relevant for you and your business, to communicate with you about your account, and to send you messages about our Services.

E-Mail Content and Newsletters. You may choose to provide us with Personal Information in an email message to one of the addresses listed on our Site or Services or by submitting your information in a “Contact” section. We use this information to respond to your message, fulfill your order, or to register you for the Services you have purchased, and we may use it to market or promote relevant services to you. If you sign up for an email newsletter, you have the option to unsubscribe at any time. Any information you choose to provide regarding special interests may be used for marketing and promotional purposes. By providing this information, you may receive occasional email messages from Ciranda or an affiliated organization.

Payment Information. You may provide payment information, including credit card or financial account information, to pay for our Services through the Site. This information is used only to fulfill the transaction you submit it to us and may be processed by a third-party vendor on our behalf. We use a third-party payment processor to take payment for our Services.

Additional Sources of Information. You may provide additional information to us when you request information about our Services. We may receive this information from you through email, the Site or Services, or over the phone. This information may be combined with other information received through various channels you may use to interact with us.

Information We Automatically Collect: We automatically collect information about your interactions with our Site and Services, including information about the device you use to access the Site or Service.

Cookies and Device Identifiers. A cookie is a small file placed on your device when you visit a website that can be understood by the website that issued the cookie. We use cookies and other technologies, including device identifiers, to collect information and support certain features of the Site and the Services. For example, we may use these technologies to:

  • collect information about how visitors use the Site and our Services (for example, which pages they visit, which links they use, and how long they stay on each page);
  • support the features and functionality of the Site and our Services (for example, to save a visitor the trouble of re-entering information already in our database or to prompt the settings they established on previous visits);
  • personalize a visitor’s experience when they use the Site and our Services; and
  • improve our marketing efforts, including targeted advertising.

We may use both session cookies and persistent cookies. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. The information we collect using cookies and similar technologies may or may not be directly identifying of you, but we may link it to Personal Information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit our Site or Services, you may be unable to use all of the functionality of the Site or Services if your browser rejects cookies.

Information from Your Computer or Mobile Device. When you access the Site or Services through your computer or mobile device, we may automatically collect certain information from and/or about your device, such as IP address, access dates and times, information about your approximate location (as determined through your IP address), hardware and software information, mobile and computer or hardware device information. This information allows us to understand how you’ve used the Site or our Services, and other actions you have taken in connection with our business. We also automatically collect log data when you access and use our Site and Services.

Third-Party Analytics Tools: Beyond the information you voluntarily provide to us directly, Ciranda utilizes analytics tools, including third-party technologies such as Google Analytics, to collect information and help us understand how visitors engage with our Site. To learn more about Google Analytics, click here. To learn more about how Google uses data collected through partner sites or applications, click here.

Third-Party Advertising Tools: When you use our Site, third parties may deliver cookies or other tracking technologies (including web beacons or tracking pixels) to your computer or mobile device for the purpose of tracking your online behaviors across nonaffiliated websites, and to deliver targeted advertisements on other nonaffiliated websites.

How We Use Information: We use the information we collect to provide you Services, enhance your experience on our Site and Services, to improve our Services, and for marketing and promotional efforts. For more details about how we use information, please see below.

Use of Information You Provide to Us. Generally, we may use information you provide to us through the Site and Services:

  • to provide the information, content and Services you request;
  • for security or fraud prevention purposes;
  • to provide you with effective customer service;
  • to provide you with a personalized experience when you use our Site;
  • to contact you with information and notices related to your use of our Site or Services;
  • to better understand your needs and interests and those of your business;
  • to improve the content, functionality and usability of this Site;
  • to improve our Services;
  • to improve our marketing and promotional efforts; and
  • for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.

Please see “Your Choices” below for information about how you can choose the ways we use information we collect about you.

Use of Aggregated Information. We may use information gathered through the Site and the Services to create a compiled, aggregate view of the Site’s and Service’s audiences and their visitors’ usage patterns. We use aggregated information to improve our content, operate our services, and to better understand our audience as we develop new products and services. We may also share aggregated information—which no longer identifies any individuals—with our third-party service providers as well as with potential advertisers, so they can better understand and/or market to our audience.

How We Share Information:

Affiliates. We may share the information we collect with our affiliates, including subsidiaries and sister companies.

Compliance with Law or Protection of Rights. We may disclose information we collect, including your Personal Information, when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Site or Services; to enforce or apply any applicable terms of use or other agreements; or to protect our own rights or property, or the rights, property, or safety of others. We may also disclose Personal Information as permitted or required by applicable law to government and regulatory organizations, such as the Federal Bureau of Investigation (FBI), the Internal Revenue Service (IRS), and the Securities and Exchange Commission (SEC).

Business Negotiations. We may contemplate, for strategic or other reasons, selling, buying, merging, or otherwise reorganizing our businesses. When negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, for example, by requiring a prospective partner or purchaser to sign a non-disclosure agreement limiting the use and protecting the confidentiality of the information.

Business Transfers. We may transfer the information you submit on or through the Site or Services, including Personal Information, to a partner or buyer or other successor in the event of a merger, divestiture, transfer of control, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where the assets transferred include Personal Information held by Ciranda, a subsidiary, or an affiliated company.

Vendors. We may from time to time retain third-party vendors to help us manage our Site and Services and allow us to better serve our visitors and customers. These may include third-party vendors we engage to analyze the information we collect for marketing or similar purposes.

We may contract with third parties who use cookies as described above. These parties maintain their own confidentiality and security standards. We may contract with companies or others to provide certain services, including payment services, data management and promotional services. We provide these service providers with the information they need to perform these services.

We may also share information, including Personal Information, to third-party vendors to help us provide Services. For example, we may use a cloud-service provider to host information. Such vendors have access to Personal Information for a limited purpose and for a limited period of time.

How We Protect and Store Information: We use technical and organizational measures to ensure our security is reasonable and appropriate to the risk posed by the information we hold. We leverage reputable vendors to help provide our Services. Unfortunately, the transmission of information over the Internet is not without risk, we cannot guarantee the security of information on our network or Site. Any transmission of Personal Information through our Site or Services is at your own risk and we are not responsible for circumvention of our security measures. If you create an account on our Site, it is your responsibility to protect your login credentials from unauthorized access or use. We will retain your information as long as necessary to fulfil the purposes outlined in our Terms of Use, this Policy, or Ciranda’s data retention policies, unless a longer retention period is required by law.

Third-Party Sites: The Site may have links to other websites or resources operated by third parties. Please note that the information practices of third-party websites are not covered by this Privacy Policy, and we have no control over such websites. When you access third-party websites through a link on our Site, you do so at your own risk, and we encourage you to review the privacy policy posted on that site.

Your Choices: We respect your right to make choices about the ways your Personal Information is collected and used. For example, we will include instructions to unsubscribe from communications in each electronic newsletter or promotional email we send you.

Unsubscribe from Newsletters or Promotional Communications. We want to provide information that you find valuable. If at any time you wish to be taken off our mailing lists, please follow the unsubscribe instructions included in our communications to you or contact us by email at unsubscribe@ciranda.com. Please provide your full name, postal address and email address so that we can find you on our mailing lists. Once we have the information we need, we will remove you from our mailing lists as you have requested. Please give us a reasonable amount of time to honor your request.

Opt-Out Links. We do not control how third parties use your information, but you can opt out of certain third-party activities at the links below.

To opt out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.

To opt out of certain ad functions, please visit: https://youradchoices.com/control.

Do Not Track Mechanisms. Because of the changing state of laws and technology regarding Do Not Track signals, we currently do not guarantee that we will honor Do Not Track signals.

Withdrawal of Consent. Except as required by law, we will not use or disclose your Personal Information for any purpose for which you refuse us consent or later withdraw your consent. If you withdraw consent, you agree that despite this withdrawal we may continue to use the Personal Information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you or your company may have to Ciranda. You also understand that we need your Personal Information for some Services, including those that require payment or involve an ongoing relationship with Ciranda or our partners. If you refuse to provide us with the information we need or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these Services.

International Users: If you are located outside of the United States, please note that this website is hosted on our computer servers in the United States. Any Personal Information collected through this website may be transferred to the United States and other countries that might not provide an equivalent level of protection as your home country. We will use commercially reasonable efforts to ensure your Personal Information remains protected and secure during this transfer in accordance with applicable data protection and privacy laws. Notwithstanding, your use of this Site or submission of any Personal Information constitutes your consent to the transfer of that information outside of your home country.

Children’s Privacy: Our Site and Services are not intended for individuals under the age of 18. If you believe that a child under the age of 18 has submitted information on or through the Site or Services, please contact us as indicated below.

Contact Us: If you have questions, comments, requests, or concerns related to this Policy or our data collection practices, or if you require access to this Policy in an alternative format due to a disability, please contact us.

E-mail:           privacy@ciranda.com

Mail:               Ciranda, Inc.

                        708 Second Street

                        Hudson, WI 54016

Updates to this Policy: This Policy describes Ciranda’s current policies and practices regarding the information we collect through this Site and the Services. We review our privacy practices from time to time, which are subject to change, and we are continually improving and adding to the features and functionality of our Site and the Services we offer through our Site. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time.

When this Policy changes, we will update the “Effective Date” at the top of the page. We ask that you periodically review this page to remain familiar with the most current version of our Policy. Your continued use of our Site after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy and your agreement that any information we previously collected from you may be used as described in the revised Policy.

Cookie Policy

Like most websites, Ciranda may place a “cookie,” or small file, in the browser files of a visitor’s computer to enable the functionality of the website or use tracking technologies. Some cookies are used to prepopulate forms for you so that, on repeat visits to the Website, you don’t need to re-enter certain information. You can set your browser to disable cookies, but then you would not have the advantage of having certain sections of forms being prepopulated for you, and you may not be able to access certain parts of the Website. You can find more information about cookies and how to manage them at www.allaboutcookies.org.

 

Our Website uses the following types of cookies for the purposes set out below:

Type of Cookie

Purpose

Essential Cookies

Essential cookies provide you with services available through our Website and to enable you to use some of their features. Without these cookies, the services that you request via our Website may not be possible to provide. We only use these cookies to provide you with those services.

Functionality Cookies

Functionality cookies allow our Website to remember choices you make when you use it. The purpose of these cookies is to provide you with a more personalized experience and to avoid you from having to re-select your preferences every time you use our Website.

Analytics and Performance Cookies

Analytics and performance cookies are used to collect information about traffic to our Website and how users use our Website. The information gathered may include the number of visitors to our Website, the websites that referred them to our Website, the pages they visited on our Website, what time of day they visited our Website, whether they have visited our Website before and other similar information. We use this information to help operate our Website more efficiently, to gather demographic information and to monitor the level of activity on our Website.

Targeting Cookies

Targeting cookies record your visit to our Website, the pages you have visited and the links you have followed. We and affiliates or business partners may use this information to display advertising to you on other websites.

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

You can also remove or reject cookies via your browser settings. To do this, follow the instructions provided in your browser (usually located within the “settings,” “help,” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings. If you do not accept our cookies, you may experience some inconvenience in your use of our Website.

Our Cookies

We have set out information about the cookies we use and the purposes for which we use them in the table below:

Name of Cookie

Type of Cookie

Purpose

lang

Functionality Cookie

Stores your site preferences.

U

Targeting Cookie

Personalizes the marketing content that you see.

_gat_UA-17960796-1

Analytics and Performance Cookie

Collects information about the site.

_gid

Analytics and Performance Cookie

Collects information about the site.

_ga

Analytics and Performance Cookie

Collects information about the site.

_shopify_sa_p

Analytics and Performance Cookie

Collects information about the site.

_shopify_s

Analytics and Performance Cookie

Collects information about the site.

_shopify_y

Analytics and Performance Cookie

Collects information about the site.

_s

Analytics and Performance Cookie

Collects information about the site.

_landing_page

Analytics and Performance Cookie

Collects information about the site.

_orig_referrer

Analytics and Performance Cookie

Collects information about the site.

_gat

Analytics and Performance Cookie

Collects information about the site.

_ga

Analytics and Performance Cookie

Collects information about the site.

_y

Analytics and Performance Cookie

Collects information about the site.

_shopify_sa_t

Analytics and Performance Cookie

Collects information about the site.

AnalyticsSyncHistory

Analytics and Performance Cookie

Collects information about the site.

UserMatchHistory

Targeting Cookie

Personalizes the marketing content that you see.

bcookie

Essential Cookie

Enables you to use the site.

li_sugr

Targeting Cookie

Personalizes the marketing content that you see.

lidc

Functionality Cookie

Stores your site preferences.

__cf_bm

Essential Cookie

Enables you to use the site.

secure_customer_sig

Essential Cookie

Enables you to use the site.

localization

Functionality Cookie

Stores your site preferences.

Google Analytics

We use Google Analytics to help us understand traffic patterns and know if there are problems with our Website. We may also use embedded images in emails to track open rates for our mailings, so that we can tell which mailings appeal most to Ciranda customers or supporters. You may opt out of Google Analytics cookies or opt-out of having your information sent to a third party by visiting Google’s opt-out page: https://tools.google.com/dlpage/gaoptout.

Other Third-Party Cookies

If you would like to opt-out of having interest-based information collected by third parties during your visits to our Website or other websites, please visit http://www.aboutads.info/choices/. Some third parties do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behavior may be through your browser settings and deletion of cookies.